Contact us

Our address is desk@aicandyshorts.app. Every message is read, and replies usually go out within a few working days.

Things we can help with

  • A figure that no longer matches what Candy shows: an episode count, a token price, a tag, or a series that has appeared or disappeared.
  • A members-only title we have not listed yet, or details of one that we could not confirm.
  • Questions about an image on this site, rights and removal requests included. Tell us the page address, which image you mean and on whose behalf you are writing.

Things outside our reach

This is an independent tracker with no link to Candy’s support desk. Candy accounts and payments are closed to us, so resetting passwords, canceling plans, issuing refunds or restoring unlocked episodes is not something we can do. For all of those, go to the help section in the Candy app.